Insight Hub Privacy Policy

Your Privacy Matters. Understanding How We Handle Your Data.

Comprehensive Privacy Statement

Welcome to Insight Hub. At Insight Analytics Collective, we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, www.insighthub.example.com (the "Site"), and interact with our services. We adhere to the principles of transparency, fairness, and accountability in all our data processing activities, aligning with robust data protection regulations such as the General Data Protection Regulation (GDPR).

1. Collection and Usage of Personal Data

We collect various types of information to provide and improve our services. The personal data we collect typically falls into the following categories:

  • Information You Provide Directly:
    • Contact Forms and Inquiries: When you contact us via our contact forms or email, we collect your name, email address, and any other information you choose to provide in your message. This is used solely to respond to your inquiries and provide customer support.
    • Newsletter Subscriptions: If you subscribe to our newsletter, we collect your email address. This information is used to send you updates, articles, and information related to Insight Hub's publications and events. You can unsubscribe at any time.
    • Comments and Submissions: If you choose to comment on articles or submit content, we may collect your name, email address, and the content of your submission. This is used for moderation and to display your contribution on the Site.
  • Information Collected Automatically:
    • Usage Data: We automatically collect information about how you access and use our Site. This may include your IP address, browser type and version, operating system, the pages you visit, the time and date of your visits, the duration of your visits, and diagnostic data. This data helps us understand user behavior, optimize our website’s performance, and troubleshoot any technical issues.
    • Device Information: We may collect information about the device you use to access our Site, such as hardware model, unique device identifiers, and mobile network information.

We process your personal data for the following purposes:

  • To provide, maintain, and improve our website and services.
  • To respond to your inquiries and provide customer support.
  • To send you newsletters and marketing communications (with your consent).
  • To personalize your experience on our Site.
  • To monitor and analyze usage trends to improve our content and user experience.
  • To ensure the security and integrity of our Site.
  • To comply with legal obligations.

2. Cookies and Tracking Technologies

Insight Hub uses cookies and similar tracking technologies to enhance your browsing experience, understand how our Site is used, and personalize content. Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We use cookies for the following purposes:

  • Essential Cookies: Necessary for the basic functioning of the website, such as user authentication and remembering your preferences.
  • Analytical Cookies: Help us understand how visitors interact with our website by collecting anonymized data. These cookies allow us to count visitors and see how visitors move around our website when they use it.
  • Functional Cookies: Enable us to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features.
  • Marketing Cookies: May be used to track advertising effectiveness and deliver personalized content.

You have the right to choose whether or not to accept cookies. You can manage your cookie preferences through your browser settings. Most web browsers allow you to control cookies through the browser’s settings. For more detailed information on how we use cookies and how you can manage them, please refer to our Cookies Policy.

3. Data Security and Protection

The security of your data is paramount to us. Insight Analytics Collective employs appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Implementing secure server infrastructure with firewalls and intrusion detection systems.
  • Using encryption protocols (SSL/TLS) for data transmission.
  • Regularly reviewing our security practices and updating our systems.
  • Restricting access to personal data to only those employees and contractors who need it to perform their duties.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security. We encourage you to take precautions to protect your personal data when using the internet, such as choosing strong passwords and being mindful of the information you share online.

4. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data. These rights can include:

  • Right to Access: The right to request access to the personal data we hold about you.
  • Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
  • Right to Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  • Right to Restriction of Processing: The right to request the limitation of how we process your personal data.
  • Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
  • Right to Object: The right to object to the processing of your personal data in certain situations, including for direct marketing purposes.
  • Right to Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section of this policy. We will respond to your request in accordance with applicable data protection laws.

5. Third-Party Services

Insight Hub may use third-party service providers to assist us in operating our business and providing services. These providers may have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. Examples of such services include:

  • Analytics Providers: Services like Google Analytics help us understand website traffic and usage. Please review Google's Privacy Policy for more information on how they handle data.
  • Email Service Providers: Used for sending newsletters and communications.
  • Hosting Providers: Provide the infrastructure for our website.

We carefully select our third-party service providers and ensure they also adhere to strict data protection standards. We are not responsible for the privacy policies or content of any third-party sites linked from our Site.

6. Children's Privacy

Our Site is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected personal data from a child under 16, we will take reasonable steps to delete this information promptly from our records. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will post any changes on this page and update the "Last Updated" date at the beginning of the policy. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of the Site after any modifications signifies your acceptance of the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please do not hesitate to contact us. We are committed to transparency and will do our best to address your concerns.

Insight Analytics Collective

Registered Office: The Data Governance Hub, Level 3, Meridian Tower, 17 Beacon Street, Port Sterling, PS 50102, United Kingdom.

Telephone: +44 1185735699

Email: privacy@dramviacandle.com

Data Protection Officer:

Dr. Eleanor Vance

Email: dpo.evance@dramviacandle.com